Knowledge Base

QuickViewer Does Not Pass Through ALT+Print Screen

Article ID: 140053

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition
Microsoft Systems Management Server 1.1 Standard Edition

This article was previously published under Q140053

SYMPTOMS

When you remotely control a workstation, QuickViewer does not pass through the "ALT+Print Screen" key sequence regardless of how the "system key pass through" option is set.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: sms prodsms sightnt helpdesk

Keywords: kbnetwork kbremoteprog kbtshoot KB140053