Knowledge Base

SMS Administrator Not Updating After SQL Server Name Change

Article ID: 140061

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition
Microsoft Systems Management Server 1.1 Standard Edition
Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q140061

SUMMARY

If the SQL Server name was changed after the installation of an SMS site, SMS Administrator appears to connect to the new SQL server name, but does not show changes made to the SQL database.

MORE INFORMATION

The SMS Event Detail log shows the following:

   EventID: 356
   Site Hierarchy Manager [SMS Build 600]: Site Hierarchy Manager is not
   functional. Unable to make connection to SQL Server Old_SQL_Server_Name.

Changing the SQL login parameters at the "Microsoft SMS Administrator Login" screen only affects the SMS administrator and not the SQL login account or the SMS services. SMS Setup needs to be run to set the new SQL Server Name to work with SMS services.

RESOLUTION

The SQL Server name must be updated in two locations:

At the SMS Administrator login
In the Operations/SMS Database dialog of the SMS Setup program.

To do this:

Run Setup
Click on Operations, then SMS Database
Update the SQL Server Name field
Start SMS Administrator and update the SQL Server Name field at the login screen.

Additional query words: sms prodsms

Keywords: kbnetwork kbsetup KB140061