Cannot Type User Name or Password Logging on as a Different User

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix should have the following file attributes or later:

   USER.EXE  version 4.00.951  dated 10/26/95 9:51am  461,984 bytes
				

This update is currently available in the following localized versions:

• English
• French
• German
• Dutch
• Portuguese (Brazil)

To work around this problem, restart your computer after you add a new keyboard layout. To do so, click Start, click Shut Down, click Shut Down, and then click OK.