Knowledge Base

XCLN: Err Msg:Error Prevented Processing of Received Mail

Article ID: 140262

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q140262

SYMPTOMS

When you use Internet Mail from a Microsoft Exchange, version 4.0, Windows 95 client, the following error message may be displayed:
An error prevented processing the message to completion. The original message is contained in the attached text file MESSAGE.TXT.

CAUSE

This error message indicates that Internet Mail received a message or attachment that was corrupt, or in a format Internet Mail could not understand and decode. When this happens, Internet Mail saves the message as a separate file, called MESSAGE.TXT.

RESOLUTION

If you receive a message in a format that Internet Mail cannot decode, you should contact the sender for the format used, and obtain a decoder for that format. You can then use the decoder on the MESSAGE.TXT file, allowing you to successfully read the message.

Additional query words: xchange inet mail

Keywords: kbprb KB140262


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