Knowledge Base

Error Running NTBACKUP On DEC XL 590 Celebris

Article ID: 140370

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q140370

SYMPTOMS

When you run the Windows NT Backup Program (NTBACKUP) with an external SCSI 4MM tape Device (DEC TLZ06) on a DEC XL 590 Celebris with an embedded NCR SCSI 53C810 controller, the following error message appears:
Error: The tape device reported an error on a request to write data to the tape. Error Reported: Bus Reset

The following event appears in the system log:

EventID: 9
Source: Symc8XX
Description: The device, \Device\ScsiPort0, did not respond within the timeout period.

RESOLUTION

To resolve this problem, do one or all of the following:
  • Verify that the SCSI configuration and terminations are correct.
  • Check to make sure the System BIOS is current. The current Flash BIOS available on the DEC BBS as of 11/23/95 is version 2.01.

  • Check to make sure you are running the current NCR SCSI 53C810 driver. The current driver available from SYMBIOS as of 11/23/95 is SYMC8XX.SYS V2.00.00.
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Additional query words: digital prodnt

Keywords: KB140370