Error Message: Cannot Display This Help File. Try Opening...
Article ID: 140708
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q140708
SYMPTOMS
When you try to open a Windows Help file on a full-access network share,
you may receive the following error message:
Cannot display this Help file. Try opening the Help file again, and
if you still get this message, copy the Help file to a different
drive, and try again. (136)
CAUSE
This behavior can occur if the Help file you are trying to open is
currently open on a computer running Microsoft Windows NT.
RESOLUTION
To work around this behavior, use any one of the following methods:
- Copy the Help file to a different name or location.
- Close the Help file on the computer running Windows NT.
- Change the access type for the network share to read-only.
- Add a second network protocol in Network properties.
MORE INFORMATION
This behavior occurs only if you try to open a Help file on a Windows 95-
based computer and the Help file is currently open on a Windows NT-based
computer. Other computers running Windows NT 3.x, Windows 3.1x, or Windows
for Workgroups 3.1x can open the Help file while it is open on a Windows
NT-based computer.
Additional query words: error 136
Keywords: kbnetwork KB140708