Microsoft Knowledge Base

Manual Dial Setting Does Not Function After Restarting
Last reviewed: July 17, 1997
Article ID: Q140733

The information in this article applies to:

  • The Microsoft Network versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS

When you configure MSN, The Microsoft Network, so that you can dial manually or use operator assistance, the feature stops functioning after you restart your computer.

RESOLUTION

To work around this problem, follow these steps:

  1. Right-click the MSN icon on the desktop, and then click Properties.

  2. Click Connection Settings, and then click Modem Settings.

  3. Click the Options tab.

  4. Click the Operator Assisted Or Manual Dial check box to clear it, and then click it again to select it.

  5. Click OK until you return to Windows.

NOTE: You must repeat these steps each time you restart your computer.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.20 1.30 2.00 2.50 msn
Keywords : msnconnect win95 wincomm kbenv kbprb
Version : 1.2 1.3 2.0
Platform : WINDOWS

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Last reviewed: July 17, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.