KB140830 - TN3270 Server Does Not Generate a Dr. Watson Log

Article ID: 140830

Article Last Modified on 10/30/2003

Microsoft SNA Server 3.0, when used with:
- Microsoft Windows NT 4.0

This article was previously published under Q140830

SYMPTOMS

When the TN3270 Server encounters an exception error it does not produce a Dr. Watson log.

For additional information on Dr. Watson, please see the following article in the Microsoft Knowledge Base:

139378 Debugging SNA Server Application Exceptions on Winnt

CAUSE

The exception handling routine is setting an event that causes another thread to quit the process. Because the process quits, the general exception handling procedure that creates the Dr. Watson log is not called.

RESOLUTION

Microsoft has updated the file <tnroot>\TN3SERVR.EXE to correct this problem.

STATUS

Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsna 2.11 3.51

Keywords: kbbug kbfix KB140830