Knowledge Base

SMS Windows NT Client Terminates Due to Heap Error

Article ID: 140923

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.1 Standard Edition

This article was previously published under Q140923

SYMPTOMS

The Systems Management Server Windows NT client (CLI_NT.EXE) terminates due to a heap error. This occurs only when there is no "Load" value in the client computer's registry. That is, in the HKEY_CURRENT_USER subtree, if the key value:

   Software/Microsoft/Windows NT/CurrentVersion/Windows/Load

exists, but is blank, the problem does not show up. However, if the value, "Load," does not exist, the heap error occurs.

RESOLUTION

Microsoft has modified the files, CLI_NT.EXE, CLI_DOS.EXE, and CLI_OS2.EXE, to correct this problem.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms sms

Keywords: kbarttypeinf kbnetwork KB140923