Knowledge Base

XADM: Number of Active Logons Counter Always Zero

Article ID: 140947

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q140947

SYMPTOMS

The Windows NT Performance Monitor (PerfMon) counter Number of Active Client Logons, for Microsoft Exchange Server, always returns a value of zero.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

The Number of Active Client Logons PerfMon counter is located under the MSExchangeIS Private object in PerfMon.

There is also a counter called the Number of Client Logons on this object. The Number of Active Client Logons PerfMon counter is the number of sessions, logons, or users that have performed an RPC operation within the last ten minutes.

Keywords: kbusage KB140947