Knowledge Base

XFOR: Event ID 4037 An Exception Has Occurred

Article ID: 140975

Article Last Modified on 10/28/2006

Microsoft Exchange Server 4.0 Standard Edition

This article was previously published under Q140975

SYMPTOMS

Multiple errors might be logged in the Windows NT Event Viewer Application Log. These errors will be as follows

Event ID: 4037
Type: Error
Source: MSExchangeIMC
Category: Internal Processing
An exception has occurred which was handled internally by the Internet Mail Connector. This may have resulted in a message not being delivered.

CAUSE

The memory heap will be corrupted if a function call fails when moving inbound mail from the Exchsrvr\Imcdata\Work directory to the Exchsrvr\Imcdata\In directory for any reason other than file name collision. This corruption occurs when the event is logged.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: 4037 Exception

Keywords: KB140975