Knowledge Base

OFF97: User-Entered Queries Searching for Help on Outlook

Article ID: 141236

Article Last Modified on 8/5/2004


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This article was previously published under Q141236

SUMMARY

Updated Microsoft Office 97 AnswerWizard (.aw) files are available for Microsoft Excel 97, Word 97, Outlook 97, and Office 97 for Windows (Professional and Standard editions). These files are available to download from the Microsoft Download Center.

These updated files disable recognition of the words "post-it" or "postit" (case insensitive) when you query AnswerWizard for suggested Help topics. With these updated files, if you enter either of those terms (standing alone) when prompted by the AnswerWizard, the response that is returned is "I don't know what you mean. Please rephrase your question." If you enter "post it," the string "it" is ignored. The engine searches for "post" and lists only Help topics that are related to public folders (or other application- specific features that are synonymous with the word "post" that are unrelated to the Outlook 97 Notes utility); the engine does not list topics that are related to the Outlook 97 Notes utility.

MORE INFORMATION

The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

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