Knowledge Base

NCR 3350 MCA Floppy Drive Hangs in Windows NT 3.51

Article ID: 141298

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.51

This article was previously published under Q141298

SYMPTOMS

In Windows NT, when you read or write to the floppy disk, the floppy drive LED is on, but there is no response afterward and Windows NT hangs. Windows for Workgroups 3.11 and MS-DOS floppy disk access functions normally.

CAUSE

There is a problem with Windows NT version 3.51 FLOPPY.SYS file.

WORKAROUND

Replace the existing %SYSTEMROOT%\SYSTEM32\DRIVERS\FLOPPY.SYS file with the Windows NT 3.5 FLOPPY.SYS file located in i386 directory on CD-ROM. File size =19,520. Date = 9/4/94.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: KB141298