Knowledge Base

TCP/IP Printing to a QMS 1725 Print System

Article ID: 141380

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q141380

SYMPTOMS

QMS 1725 Print System, NAPS-QMS1725PS-1 may require an update of the firmware to make the network printer RFC 1179 compliant. Systems running non-compliant firmware will fail to print when Windows NT attempts to send print jobs directly to them.

CAUSE

QMS 1725 Print System, NAPS-QMS1725PS-1, running a TCP/IP versions earlier than 5.09 are not RFC 1179 compliant.

RESOLUTION

Check the printer's startup page. Information will be presented on the version of TCP/IP in use. If the version of TCP/IP is prior to 5.09 contact QMS technical support at (205) 633-4300 for more information.

The 1725 Print System, NAPS-QMS1725PS-1 is manufactured by QMS, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt

Keywords: kbnetwork KB141380