Knowledge Base

WinNT Err Msg: STOP 0x0000021a When You Log On To Domain

Article ID: 141594

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.5
Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.5
Microsoft Windows NT Server 3.51

This article was previously published under Q141594

SYMPTOMS

When you log on to a Windows NT domain, the following STOP error message may appear:

STOP 0x0000021a

CAUSE

This problem occurs due to a corrupt user profile. Logging on locally works correctly.

RESOLUTION

To correct this problem, do one of the following:

Rename or remove the current user profile and recreate it.

-or-
Restore the user profile from a good backup.

Keywords: kberrmsg kbnetwork KB141594