KB141820 - 3D Movie Maker: Error Messages When Trying to Save a Movie

Article ID: 141820

Article Last Modified on 8/17/2005

APPLIES TO

Microsoft 3D Movie Maker
Microsoft Nickelodeon 3D Movie Maker

This article was previously published under Q141820

SYMPTOMS

When you attempt to save a movie, you may receive the following error message:

Due to technical difficulties, we can't save your movie right now

-or-

Oops, we can't save your movie right now. This may mean you don't have permission to change this movie, or that there isn't enough memory or space to save it

RESOLUTION

These messages may occur for several reasons. To resolve this problem, check for one or more of the following:

Make sure that you have at least one scene in the movie you are trying to save.
Make sure that your computer's available memory is sufficient. (Try closing all other programs.)
Make sure that you have sufficient hard disk space. (Delete unnecessary files.)
Make sure that Virtual Memory is in use, and that the swap file is of sufficient size.
Make sure that you have sufficient privileges to write to the location on the disk or file server.

For more information on how to perform these tasks in Windows, see your Windows on-line help or documentation.

If you are attempting to save a movie to a floppy disk, also check the following:

Make sure that you have sufficient room on your floppy disk. (Delete unnecessary files.)
Check to see if you can save to a different floppy disk.

After you check for and correct any of the above issues, you should be able to save your 3D Movie Maker file.

MORE INFORMATION

When 3D Movie Maker saves files, it works with a temporary storage file which is always saved first to the hard disk. It then copies the temporary file to the specified folder or disk after the temporary file has been written correctly.

For additional information regarding the requirements for 3D Movie Maker, please see the following article in the Microsoft Knowledge Base:

138982 3D Movie Maker: Minimum System Requirements

The following are the error messages you receive, verbatim:

Due to technical difficulties, we can't save your movie right now. Try these suggestions, and then try saving again.
* Be sure you have at least one scene in your movie.
* Your computer's memory may be low. Switch to Windows (press (CTRL+ESC) and close other programs.
* Your computer's hard drive may be full. Switch to Windows (press (CTRL+ESC) and move or delete unnecessary files.
* If you're saving to a floppy disk, be sure the disk is in the drive.

-or-

Oops, we can't save your movie right now. This may mean you don't have permission to change this movie, or that there isn't enough memory or space to save it.
Try these suggestions.
* If the movie is "Read Only," click Portfolio, click Save As, and then type a different name for the movie.
* Switch to Windows (press CTRL+ESC) and close other programs. Also, move or delete unnecessary files.
* If you're saving to a floppy disk, be sure the disk is in the drive.

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Keywords: kbmm KB141820