Knowledge Base

PRB: Corel Professional Photos CD-ROM Shows _1 After File Name

Article ID: 142020

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q142020

SYMPTOMS

Corel Professional Photos CD-ROM compact discs display _1 after all files being read from CD-ROM drive (for example, Readme.txt_1, Setup.exe_1, and so on).

CAUSE

This is a problem with Corel Professional compact discs that were compiled to run on multi-platform machines (MAC and Windows NT Server). Windows NT is unable to properly translate the 8.3 name standard to longfile format and as a result displays a _1 after the extension.

RESOLUTION

Corel has taken responsibility for this and has compiled a new version for use specifically for Windows NT. Contact Corel and request an upgrade. 

Corel Corporation     (613) 728-8200  Corel optical drives/drivers
Corel Corporation     (613) 728-6173  CorelDRAW! tech support


Windows NT Server is not supported under the Corel Professional initial release.


Additional query words: Corel Draw

Keywords: KB142020


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