Knowledge Base

PRB: NTBackup and Beam & Whiteside NFS Generate DR. Watson

Article ID: 142025

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.51

This article was previously published under Q142025

SYMPTOMS

When you use NTbackup to back up a shared NFS volume over the network by using Beam & Whiteside's NFS software, NTbackup may cause a DR Watson error when starting to backup the NFS volume. For example:

The application error states that the instruction at 0x79f94867 cannot read memory at 00000000.

CAUSE

Version 3.6 of Beam & Whitside software that works with 3.51 does not allow NTbackup to back up NFS volumes. The version for 3.5 allows you to do so, but you must also back down to Windows NT 3.5 in order for this version to work. The only other workaround is to attach a backup device to the machine containing the NFS volume.

STATUS

Beam & Whiteside tech support is aware of this problem and currently working on a fix. You can reach their Tech support at 416-496-2200.

The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.50 prodnt

Keywords: KB142025