XCLN: Display of Public Folder Summary Causes Error
Article ID: 142262
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 4.0
This article was previously published under Q142262
SYMPTOMS
When a user of the Microsoft Exchange Client for Windows 3.x , Windows NT,
or Windows 95 attempts to view the Folder contacts of a migrated public
folder, it is likely that this field will display unreadable text. In
addition, an Access Violation might occur.
MORE INFORMATION
The Folder contacts field is displayed by clicking a public folder, the
File menu, the Properties option, and then the Summary tab.
CAUSE
Public Folders migrated using the Microsoft Exchange Migration Wizard, set
the System Attendant to be the owner of the folder by default. The System
Attendant does not have a display name and this creates a problem for the
client when it builds the Folder contacts window. Normally, the folder
owner name would be visible when viewing the Folder contacts in the summary
tab of the folders properties.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange
clients listed at the beginning of this article. This problem was corrected
in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
Additional query words: crash GP fault protection
Keywords: kbusage KB142262