Article ID: 142333
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Word 95 Standard Edition
This article was previously published under Q142333
SYMPTOMS
You receive the following error message when running Word Setup:
Setup Error 797
Object 570
Your Setup files may be damaged. Try restarting the Setup Program.
CAUSE
This error message occurs if you are using Stacker, version 4.0 or earlier.
The error also occurs if you are using any other hard disk utility that
does not support long file names.
MORE INFORMATION
Windows 95 can be installed on systems that use Stacker 2.x, 3.x, or 4.x;
however, versions earlier than 4.1 do not support long file names. The
Setup program used by Word 7.0 and all Office for Windows 95 programs
searches the system for long file name capability. If it is found, the
installation continues. If not, an error message is generated.
RESOLUTION
Method 1
To install the Office for Windows 95 programs, upgrade to version 4.1 of Stacker, install Windows 95, and then install the program.
Method 2
If you need to use an earlier version of a hard disk utility, perform the following steps:
- Run Lfnbk.exe, which is a long file name (LFN) backup
utility available in the \\Admin\Apptools\Lfnback folder of
the Windows 95 CD-ROM.
Lfnbk.exe removes your long file names and saves them to a
data file.
Read Lfnbk.txt for more information.
- Restart your computer and use the appropriate step below:
- If you need to run an MS-DOS-based utility, press the F8
key when you see the "Starting Windows 95" message, and
then choose Command Prompt Only from the Startup menu.
- If you need to run a Windows-based utility, allow Windows
95 to start normally.
- After you run the utility, restart your computer and run
Lfnbk.exe to restore your long file names.
The third-party products discussed in this article are manufactured by
vendors independent of Microsoft; we make no warranty, implied or
otherwise, regarding these products' performance or reliability.
For additional information, please see the following articles in the
Microsoft Knowledge Base:
120442 Using Hard Disk Utilities with Windows 95
136274 Stacker 4.0 or Earlier May Damage Long File Names
Additional query words: 7.0 Error 907 Object 140 acmsetup paging file swapfile word7 word95 winword lfn long name filename commdlg dll
Keywords: kbsetup KB142333