Knowledge Base

Word 95 Hangs When Canceling Schedule+ Login Without Exchange

Article ID: 142337

Article Last Modified on 8/17/2005


APPLIES TO


This article was previously published under Q142337

SYMPTOMS

When you cancel the Schedule+ logon from the Envelopes And Labels dialog box, Word hangs (stops responding).

When you cancel the Schedule+ logon from the Mail Merge Helper dialog box, you get the following error message:
Cannot start Schedule

CAUSE

You do not have Microsoft Exchange installed.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

Install Microsoft Exchange.

Additional query words: 7.0 word95 word7 mail merge print merge merging cannot can't can not start launch run hang freeze crash winword

Keywords: kbinterop kbmerge KB142337