Microsoft Knowledge Base

Member Support Phone Numbers for The Microsoft Network
Last reviewed: October 30, 1997
Article ID: Q142365
The information in this article applies to:
  • The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY

This article contains the worldwide Member Support phone numbers for MSN, The Microsoft Network.

MORE INFORMATION

You can contact MSN Member Support in any of three ways:

  • Send an e-mail message to MSN Member Support by clicking the Question Mark (?) located in the upper right corner of your MSN screen. Click Help & Support, then click E-Mail Member Support, and then follow the instructions shown on the screen.
  • Dial 888-MSN-TIPS (888-676-8477) for FastTips on MSN issues.
  • Call the customer or technical service phone number below that is nearest you.

Customer Service

For questions about billing, password resets, and access numbers: 

Australia                         02 9934 9000
Canada (English)                  800-386-5550
Canada (French)                   800-952-1110
Canada TDD (English)              800-840-9890
France                            01 43 62 3450
Germany                           0180 525 7536
Ireland                           0800 709 904
Japan                             044 965 0196
Switzerland (French)              0800 55 47 19
Switzerland (German)              0800 55 47 18
United Kingdom                    0870 601 1000
United States                     800-386-5550
United States TDD                 800-840-9890
If you are calling from a country not listed above, dial 44 181 607 0012 for English-language assistance.

Technical Service

For help with connection issues or error messages: 

Australia                         02 9934 9000
Canada/Montreal (English/French) 514-846-2085 
Canada/Toronto (English/French)   416-340-9184
Canada/Vancouver (English/French) 604-681-2226 
Canada TDD (English)              425-635-4948
France                            01 69 86 4747
Germany                           0180 525 7526
Ireland                           0800 709 904
Japan                             044 965 0196
Switzerland (French)              0800 55 47 19
Switzerland (German)              0800 55 47 18
United Kingdom                    0870 601 1000
United States                     425-635-7019
United States TDD                 425-635-4948
If you are calling from a country not listed above, dial 44 181 607 0012 for English-language assistance.

Additional query words: 1.00 1.05 1.20 1.30 2.00 2.50 msn
Keywords : msnother kbref
Version : 1.0 1.2 1.3 2.0 2.5
Platform : WINDOWS
Issue type : kbref

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Last reviewed: October 30, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.