Knowledge Base

SMS Client Hangs Using USERTSR or USERIPX

Article ID: 142573

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.0 Standard Edition
Microsoft Systems Management Server 1.1 Standard Edition
Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q142573

SYMPTOMS

When you start a Systems Management Server client computer and run USERTSR or USERIPX (in CLIENT.BAT), the computer stops responding (hangs).

CAUSE

This problem occurs when you use memory management software, such as 386Max (version earlier than 7.02).

RESOLUTION

To correct this problem, contact Qualitas at (301) 907-6700 and obtain a version of 386Max greater than 7.02.

Additional query words: prodsms

Keywords: kb3rdparty kbremoteprog kbtshoot KB142573