Knowledge Base

Callback Field for RAS May Not Be Viewable From Rasadmin.exe

Article ID: 142647

Article Last Modified on 10/31/2006

Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q142647

SYMPTOMS

When you view a Windows NT 4.0 Remote Access Service (RAS) server from a Windows NT 3.51 server, the callback field may not show the phone number correctly, or you may not see a phone number at all.

CAUSE

The Windows NT 4.0 RAS server has the capability to accept or call IP numbers, NetBIOS names, and Domain Name Service (DNS) host names as well as phone numbers. The Windows NT 3.51 Rasadmin executable file does not have this capability.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt sur

Keywords: kbnetwork KB142647