Cannot Print Envelopes with Envelope Feeder
Article ID: 142678
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q142678
SYMPTOMS
When you try to print envelopes to a Hewlett-Packard (HP) 4/4M Plus printer
under Windows NT 4.0 using the 4/4M Plus Post Script drivers that ship with
Windows NT 4.0 and an HP envelope feeder unit, you receive the following
error message:
ME feed COMM 10.
This means that the printer driver does not see that there is an envelope
feeder attached to the printer. Below is a list of the printer driver
versions involved with this problem:
Driver Name: Pscript.dll
Data file: Hp4plus6.ppd
Config file: Pscrptui.dll
Driver version: 4.01
Environment: Windows NT x86
RESOLUTION
Remove the envelope feeder and feed the envelopes manually.
STATUS
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
Additional query words: Hewlett Packard 4/4M Plus envelope
Keywords: kbprint KB142678