Microsoft Knowledge Base

Cannot Connect to Internet and MSN with Two Network Cards
Last reviewed: October 7, 1997
Article ID: Q142733
The information in this article applies to:
  • The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS

If you have two network cards using the TCP/IP protocol installed in your computer, you cannot connect to the Internet or MSN, The Microsoft Network.

CAUSE

When you have two network cards using TCP/IP, an Internet Protocol (IP) address and Domain Name Server (DNS) address are not assigned when the PPP link required to connect to the Internet is established.

RESOLUTION

Remove the TCP/IP protocol from one of the network cards to connect to the Internet or MSN.

MORE INFORMATION

For additional information about this problem, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q140460
   TITLE     : Dial-Up Networking Does Not Obtain an IP Address

Additional query words: 1.00 1.05 1.20 1.30 2.00 2.50 msn
Keywords : msnconnect msninternet kbenv
Version : 1.20 1.30 2.00 2.50
Platform : WINDOWS

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Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.