Knowledge Base

Problems Reinstalling Microsoft Exchange Information Service

Article ID: 142947

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q142947

SYMPTOMS

If you remove an information service in Microsoft Exchange or Microsoft Windows Messaging and then try to reinstall it, the information service may not appear when you click Services on the Tools menu and then click Add.

CAUSE

This behavior can occur if a dynamic-link library file (DLL) associated with the information service is missing.

RESOLUTION

To resolve this issue, use one of the following methods:

MORE INFORMATION

The following tables list the DLLs associated with each information service:

Windows 95

Personal Folders and Personal Address Book:
   File name     Location
   ---------------------------------------------------------
   Mspst32.dll   Win95_06.cab on Windows 95 CD-ROM or disk 6
				
Microsoft Fax:
   File name      Location
   ----------------------------------------------------------
   Awcl1_32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
   Awdevl32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
   Awfaxp32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
   Awfxab32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
   Awfxcg32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
   Awrndr32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
				
Microsoft Mail:
   File name    Location
   -----------------------------------------------------------------
   Msfs32.dll   Win95_06.cab on Windows 95 CD-ROM or Win95_07.cab on
                disk 7
				
The Microsoft Network Online Service:
   File name      Location
   ----------------------------------------------------------
   Mosabp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
   Moscfg32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
   Mosrxp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
				
Internet Mail:
   File name     Location
   ----------------------------------------------------------------
   Minet32.dll   Plus_7.cab on Microsoft Plus! CD-ROM or Plus_6.cab
                 on disk 6
				
CompuServe Mail:
   File name      Location
   -------------------------------------------------------------------
   Csmapa32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95
                  CD-ROM

   Csmapx32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95
                  CD-ROM
				

Windows 95 OEM Service Release 2, 2.1, 2.5

Personal Folders and Personal Address Book:
   File name     Location
   --------------------------
   Mspst32.dll   Win95_09.cab
				
Microsoft Fax:
   File name      Location
   ---------------------------
   Awcl1_32.dll   Win95_06.cab
   Awdevl32.dll   Win95_06.cab
   Awfaxp32.dll   Win95_06.cab
   Awfxab32.dll   Win95_06.cab
   Awfxcg32.dll   Win95_06.cab
   Awrndr32.dll   Win95_07.cab
				
Microsoft Mail:
   File name    Location
   -------------------------
   Msfs32.dll   Win95_10.cab
				
The Microsoft Network Online Service:
   File name      Location
   ---------------------------
   Mosabp32.dll   Win95_10.cab
   Moscfg32.dll   Win95_10.cab
   Mosrxp32.dll   Win95_10.cab
				
Internet Mail:
   File name     Location
   -------------------------
   Minet32.dll   Plus_19.cab
				

Notes

Keywords: kbenv kbprb KB142947