Q143011

• Microsoft Organization Chart for the Macintosh, version 1.0
• Microsoft Office for the Macintosh, versions 4.2, 4.2.1
• Microsoft PowerPoint for Macintosh, version 4.0
• Microsoft Word for the Macintosh, versions 6.0, 6.0.1
• Microsoft Excel for the Macintosh, version 5.0

SYMPTOMS

When you attempt to start Microsoft Organization Chart version 1.0 for the Macintosh, you may receive a message similar to any of the following:

The server program, source file, or item cannot be found.
Make sure the program is properly installed, and that it has not been deleted, moved, or renamed.

-or-

There is no valid selection for a printer to use. Select a printing device using the Chooser, then restart Microsoft Organization Chart.

-or-

Sorry, a system error occurred.
"MS Organization Chart"
error type 11

CAUSE

In order to run Microsoft Organization Chart 1.0, a default printer driver must be selected. Typically, this problem occurs just after installing your System Software. A default printer driver is not established during System Software setup.

MORE INFORMATION

Double-click the MS Organization Chart 1.0 icon located in the Microsoft folder. If you receive a Type 11 error or a message informing you that there is no valid print driver, use the following steps to select a default printer driver:

1. On the Apple menu, click Chooser.



2. Click a printer driver icon (located in the upper-left box in the Chooser window).



3. Close the Chooser window.
   
   You may see the following message:

   You have changed your current printer. Please choose "Page Setup..." in all of the open programs.




4. Click OK to finalize the driver choice.

Additional query words: org chart orgchart launch

Keywords : kberrmsg kbole kbtshoot
Issue type : kbprb
Technology :