Knowledge Base

Encarta Notemarks: Err Msg or Problems Saving Notemark

Article ID: 143028

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q143028

SYMPTOMS

When you attempt to create a new Notemark, or add to an existing Notemark in Encarta, some of the following behavior occurs:
  • The Notemark text may not be saved
  • Peculiar text characters appear
  • You receive one of the following error messages:
    Not enough disk space to save note.
    -or-
    An error has occurred in your program. To keep working anyway, click Ignore and save your work in a new file. To quit this program, click Close. You will lose information you entered since your last Save.

CAUSE

You may have a corrupt Encarta.ann file, or the file is set to read- only.

RESOLUTION

Check the file properties to make sure the read-only attribute is not set, or delete the corresponding Encarta.ann file. When you restart Encarta, the program automatically recreates the file.
   Product        File Name
   -------        ---------

   Encarta 1994   Encarta.ann
   Encarta 1995   Encart95.ann
   Encarta 1996   Encart96.ann
				

MORE INFORMATION

If you delete the respective .ann file, all previously saved Notemarks are removed.

Additional query words: 1995 multi media multimedia multi-media mmtitles kbmm 1996

Keywords: KB143028