Knowledge Base

Error Starting Mail Server in Windows NT 3.51 Resource Kit

Article ID: 143031

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.51
MSPRESS Microsoft Windows NT Resource Kit 3.51

This article was previously published under Q143031

SYMPTOMS

When you install the Mail Server (MailSrv) utility in Windows NT Resource Kit version 3.51, the following error message appears:

Error starting service smtpsrv
Press OK to continue, or cancel to stop
The data area passed to the system call is too small.

CAUSE

The SMTPSrv service requires a Fully Qualified Domain Name (FQDN). A FQDN consists of a Host name and a Domain name. When you install Windows NT Server and the TCP/IP protocol, the computer name is entered as the Host name by default. The Domain name is left blank.

RESOLUTION

To correct this problem:

Start Control Panel Network.
Select the TCP/IP Protocol and choose Configure.
Choose DNS and enter the Domain name.

NOTE: Contact your network administrator for the exact domain name.

MORE INFORMATION

Mail Server is a Simple Mail Transport Protocol (SMTP) and Post Office Protocol versions 2 and 3 (POP2/POP3) server and implementation of the SendMail daemon for Windows NT Workstation and Windows NT Server. The Mail Server installs many services including SMTPSrv, which handles the receiving of SMTP mail. The remaining services depend on SMTPSrv to start.

Additional query words: prodnt

Keywords: KB143031