Enterprise Server Stops During Print Spooling
Article ID: 143160
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q143160
SYMPTOMS
A Microsoft Enterprise Server cluster that provides print spooling may stop
with an access violation in Win32k.sys.
CAUSE
This problem occurs because a synchronization hold in Win32k.sys corrupts
the GDI pointers.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: 4.00 ee mscs
Keywords: kbbug kbprint KB143160