Knowledge Base

WD97: Footnote Reference Mark Converted to Arabic Number

Article ID: 143167

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q143167

SYMPTOMS

In Word 6.x or 7.x, when you open a Word 97 document that contains auto-numbered footnote reference marks that are formatted as special characters using Word 97, the special characters may change to Arabic numbers.

This occurs specifically when the auto-numbered reference is an asterisk, a cross, a double cross, or a section break symbol.

CAUSE

This problem occurs when you use the Word Import Converter (Mswrd832.cnv) to open the document.

RESOLUTION

To resolve this problem, upgrade to the latest version of the Word 97-2000 Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base:

162214 WD: How to Obtain the Word 97-2000 Import Converter

STATUS

Microsoft has confirmed this to be a problem with certain versions of the Word 97 Import Converter.
This problem was corrected in Word 2000.

Additional query words: import converter special characters mswrd832.cnv

Keywords: kbhotfixserver kbqfe kbbug kbconversion kbfix KB143167