KB143282 - No Documents Appear in the File Open Dialog Box

PSS ID Number: 143282

Article Last Modified on 3/25/2002

The information in this article applies to:

Microsoft Windows 95

This article was previously published under Q143282

SYMPTOMS

When you try to open a document on a Novell NetWare server, no documents may appear in the File Open dialog box in the program you are using.

CAUSE

If a 16-bit program uses the File Open dialog box from the Windows 95 version of the Commdlg.dll file, the program cannot view documents in a folder on a NetWare server if the folder has a long directory name. For example, a 16-bit program may not be able to view documents in a folder named "LongDirectoryName" on a NetWare server.

RESOLUTION

To access the documents, use one of the following methods:

Change the name of the folder on the NetWare server so that it does not have a long directory name.
View the documents using My Computer or Windows Explorer. Double- click the file you want to open.
If possible, upgrade your 16-bit program to a 32-bit version.

STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION

The following programs exhibit the behavior described in this article:

Lotus Notes (16-bit version)
Microsoft Access version 2.0
Microsoft Notepad (16-bit versions)
Microsoft Project version 4.0

Note that Microsoft Word version 6.0 for Windows and Microsoft Excel version 5.0 for Windows do not exhibit this behavior because they do not use the Windows 95 version of the Commdlg.dll file.

Additional query words: nwredir nwredir.vxd

Keywords: kb3rdparty kbAppCompatibility kbnetwork kbprb KB143282
Technology: kbWin95search kbZNotKeyword3