Knowledge Base

XCLN: Address Book Delete Button Not Unavailable

Article ID: 143355

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q143355

SYMPTOMS

When you use Microsoft Exchange to initially access the Global Address List (GAL), the toolbar Delete button is displayed. If you then click the Delete button, nothing happens. When you select another address in the Global Address List, the Delete button is unavailable (gray).

CAUSE

When you access the GAL, the Delete button is enabled for two reasons:
  • To delete the highlighted name in the Type Name or Select From List box

  • To edit the name in the Type Name or Select From List box

Keywords: kbenv KB143355