Problems Running Remote Registry and MSNDS
Article ID: 143398
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q143398
SYMPTOMS
When you try to use the Remote Registry service to remotely administer a
computer running the Microsoft Service for NetWare Directory Services
(MSNDS), you may receive one of the following error messages:
- Unable to connect to <computer name>. Make sure that this computer
is on the network, has remote administration enabled, and that both
computers are running remote registry service.
- Unable to connect to <computer name>. Make sure you have permission
to administer the computer.
CAUSE
These errors can occur if any of the following conditions are true:
- You attempt to use the Remote Registry service while you are logged on
to a NetWare Directory Services (NDS) tree, and you are using a server
for user-level security that is part of the same NDS tree.
- You are logging on to an NDS tree and your password on the NDS tree
is different than the password for your account on the server that is
providing user-level security.
- Bindery emulation is not set to the correct container on the NetWare
4.x server you are using for user-level security.
RESOLUTION
To connect to a remote workstation using the Remote Registry service with
MSNDS, the following requirements must be met:
- Both workstations must be set up for the Remote Registry service.
- Both workstations must have Remote Administration set up correctly.
For additional information, please see the following article in the
Microsoft Knowledge Base:
141460
How to Install Remote Administration Services
- User-level security must be installed and set to a bindery-based
NetWare server that is not part of the NDS tree. The server can be
either a NetWare 3.x server or a NetWare 4.x server with bindery
emulation set for the container where user accounts reside. This
server cannot be a member of the NDS tree you log on to.
- Your password for the NDS tree must be the same as the password on the
server you are using for user-level security.
NOTE: If your password for the user-level security server has been
cached, it is possible to use a different password for logging
on to the NDS tree.
MORE INFORMATION
The Remote Registry service requires the use of user-level security and
is currently a bindery-based tool that does not understand NDS. Therefore,
the server used for user-level security must not be part of the NDS tree
you are logging on to.
Keywords: kb3rdpartynetclient KB143398