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STOP Msg: Unable to Save C:\TEMP\FILENAME with Internet Explorer

Article ID: 145798

Article Last Modified on 6/23/2005


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This article was previously published under Q145798
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

When you are running Internet Explorer version 1.5, you may get the following STOP message:
Unable to save C:\TEMP\<filename>. Disk may be full.
The attempt to load ftp:<filename> failed.

CAUSE

This may not be due to a full disk problem, as stated in the error. The problem can be due to the client browser not providing a \temp directory.

WORKAROUND

Create a temp directory off the root of the boot drive. For example: "C:\TEMP".

Additional query words: prodiis

Keywords: kbnetwork kbsetup KB145798