Knowledge Base

XCLN: Buttons/Menus Unavailable When Opening New Mail

Article ID: 145903

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q145903

SYMPTOMS

In the Microsoft Exchange Windows 3.x, Windows 95, and Windows NT clients, when you open a message by clicking the Yes button in the New Mail Notification dialog box, the Next and Previous buttons and the menus are unavailable.

RESOLUTION

Close the message and reopen the message from the message viewer. All the functions will now be available.

Additional query words: new message

Keywords: kbusage KB145903


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