Knowledge Base

XCLN: Phonebook Entries w/ Extended Chars Not Sorted Correctly

Article ID: 145956

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 5.0

This article was previously published under Q145956

SYMPTOMS

When using the 16-bit Microsoft Exchange client running on Microsoft Windows for Workgroups version 3.x, phone book entries used with Remote Mail may not be sorted correctly if they contain extended characters.

WORKAROUND

You can work around this problem by selecting International in the Windows for Workgroups Control Panel and changing the language setting from English (American) to English (International).

STATUS

Microsoft has confirmed this to be a problem with the 16-bit Exchange client running on Microsoft Windows for Workgroups. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: win16

Keywords: kbinterop kbnetwork KB145956