Knowledge Base

XCLN: Restored Schedule+ File Not Synchronized w/ Server File

PSS ID Number: 146074

Article Last Modified on 9/12/1999

The information in this article applies to:

This article was previously published under Q146074
7.00 WINDOWS kbusage

SYMPTOMS

If you are a Delegate Owner and you restore the backup copy of another user's Microsoft Schedule+ file, the local file is not synchronized with the file on the Microsoft Exchange server.

CAUSE

Normally, when you log on to Microsoft Schedule+, the local file is synchronized with the server file. If you restore another user's file from the server, the link between the user's local copy and the server copy is broken and synchronization is disabled.

RESOLUTION

To correct this problem, force synchronization using the following steps:

  1. On the Tools menu, click Options, and then click the Synchronize tab.
  2. Click Synchronize Now.
  3. Click OK.

Additional query words: 7.00

Keywords: KB146074
Technology: kbSchedule700 kbScheduleSearch kbZNotKeyword2


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