Knowledge Base

XADM: IMC Keystrokes to Make Selection Causes Setup to Fail

Article ID: 146081

Article Last Modified on 10/28/2006

Microsoft Exchange Server 4.0 Standard Edition

This article was previously published under Q146081

SYMPTOMS

When you install the Internet Mail Connector (IMC) Setup program from disk using keystrokes to make your selections, the Setup program indicates it runs successfully; however, no files have been added to your hard disk.

CAUSE

Although the install button has the focus (indicated by the dark outline surrounding the button), when you press the ENTER key, the Setup program exits.

WORKAROUND

Use the mouse to select the default install button (the one with the graphic icon in it), and click it.

If your mouse is unavailable, you can use the spacebar to indicate your choice.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbui KB146081