Knowledge Base

XCLN: Public Folder Link Starts New Instance of Exchange

Article ID: 146482

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 5.0
Microsoft Exchange Client 4.0
Microsoft Exchange Client 5.0

This article was previously published under Q146482

SUMMARY

In a Microsoft Exchange Windows client, when you double click a public folder link it will start a second instance of the Microsoft Exchange client.

MORE INFORMATION

This happens when a link cannot open the public folder. The client will default to the stores view and you will get the following error:

The folder could not be opened. The client operation failed.

This behavior is by design.

Keywords: kbusage KB146482