Knowledge Base

XFOR: Messages Are Stuck in the IMC's OUT Queue

Article ID: 146598

Article Last Modified on 10/28/2006

Microsoft Exchange Server 4.0 Standard Edition

This article was previously published under Q146598

SUMMARY

The Microsoft Exchange Internet Mail Connector (IMC) service stops running and messages are stuck in the IMC OUT queue.

MORE INFORMATION

Messages that have two attachments with the same name, when the attachment names are either "" or beginning with '.', can cause the IMC to crash. This kills the thread and causes the message to get stuck in the IMC OUT queue.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbother KB146598