Knowledge Base

PUB: Colored Text Printed Incorrectly to DeskJet 820c with ICM

Article ID: 146622

Article Last Modified on 8/17/2005


APPLIES TO


This article was previously published under Q146622

SYMPTOMS

If you print a publication to the Hewlett-Packard (HP) DeskJet 820c with Image Color Matching (ICM) turned on, all colored text will be printed in black.

RESOLUTION

Before you print a publication that contains colored text, make sure that the Improve Screen And Printer Color Matching check box in the Print dialog box is clear (the check mark has been removed).

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.0 w_mspub mpsub pub95 pub3 black color colors tints shades pub97

Keywords: kbprint kbprb KB146622