Knowledge Base

Word Hangs When You Delete Inserted Word Object

Article ID: 146653

Article Last Modified on 8/31/2005

Microsoft Word 95 Standard Edition

This article was previously published under Q146653

SYMPTOMS

When you insert a Word object in a Word document, and you then delete the Word object, the following message may appear:

This program has performed an illegal operation and will be shut down.

CAUSE

This problem occurs if the default template, Normal.dot, contains a field.

STATUS

Microsoft has confirmed this to be a problem in Word for Windows 95 version 7.0. This problem was corrected in Word for Windows 95, version 7.0a.

RESOLUTION

To resolve this problem, upgrade to Word for Windows 95, version 7.0a.

To obtain Word for Windows 95 version 7.0a, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

http://www.microsoft.com/worldwide/

Additional query words: word95 word7 7.0 7.0a invalid page fault fixlist7.0a winword

Keywords: kbtemplate kbfield KB146653