Knowledge Base

XCLN: Send from Excel/Word Hangs Client Until Message Sent

Article ID: 147145

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5
Microsoft Exchange Client 5.0
Microsoft Exchange Client 4.0
Microsoft Exchange Client 5.0

This article was previously published under Q147145

SYMPTOMS

When you use the Send option in either Microsoft Excel or Microsoft Word, the Microsoft Exchange Client will not be operational until the message is sent.

CAUSE

These applications use the Simple MAPI command File Send to access mail. This command is modal and therefore will not allow you to toggle back to use the Microsoft Exchange Client until the message is sent.

STATUS

This behavior is by design.

NOTE: You can create an additional (new) message prior to sending the Word or Excel document, by choosing New Message on the Compose menu in Microsoft Exchange.

Additional query words: client winapps faq

Keywords: kbinterop KB147145