Article ID: 147158
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q147158
SYMPTOMS
Import operations that involve template information can take an excessive
amount of time.
CAUSE
When the Import process merges new template information with older
information, excessive file opens and closes occur. This increases import
times for these extra network operations. The impact of these opens and
closes will vary with the network operating system in use, and the extent
to which the network client will cache file opens and closes.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
File Name Version
--------------------
Import.exe 3.5.24
This hotfix has been posted to the following Internet location as
Dirsy2k.exe:
STATUS
Microsoft has confirmed this to be a problem in versions 3.2.8 through
3.2.19 of the Import program (Import.exe) included with Microsoft Mail for
PC Networks versions 3.2 and 3.5.
Additional query words: 3.20 3.50
Keywords: kbbug kbfix KB147158