Knowledge Base

XCLN: Cannot Reinstall MS Exchange Client Service Provider

Article ID: 147365

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q147365

SYMPTOMS

If you remove an information service in Microsoft Exchange and then try to reinstall it, the information service may not appear when you click Services on the Tools menu and then click Add.

CAUSE

This behavior can occur if a dynamic-link library file (DLL) associated with the information service is missing.

RESOLUTION

To resolve this issue, use one of the following methods:

MORE INFORMATION

The following tables list the DLLs associated with each service provider.

Microsoft Exchange Server

File name     Location
---------     --------
For Windows95 or NT Exchange Server Clients:

Emsabp32.dll  Exchange Server CD-ROM <drive>:\setup\<platform directory>\ 
Emsmdb32.dll  Exchange Server CD-ROM <drive>:\setup\<platform directory>\ 
Emsui32.dll   Exchange Server CD-ROM <drive>:\setup\<platform directory>\ 

For Windows 3.x Exchange Server Clients:

Emsabp.dll    Exchange Server CD-ROM <drive>:\setup\I386\ 
Emsdp32.dll   Exchange Server CD-ROM <drive>:\setup\I386\ 
Emssui32.dll  Exchange Server CD-ROM <drive>:\setup\I386\ 
				

Personal Folders and Personal Address Book

File name     Location
---------     --------
Mspst32.dll   Win95_06.cab on Windows 95 CD-ROM or disk 6
				

Microsoft Fax

File name      Location
---------      --------
Awcl1_32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awdevl32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfaxp32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfxab32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfxcg32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
Awrndr32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5
				

Microsoft Mail

File name    Location
---------    --------
Msfs32.dll   Win95_06.cab on Windows 95 CD-ROM or Win95_07.cab on disk 7
				

The Microsoft Network Online Service

File name      Location
---------      --------
Mosabp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
Moscfg32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
Mosrxp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7
				

Internet Mail

File name     Location
---------     --------
Minet32.dll   Plus_7.cab on Microsoft Plus! CD-ROM or Plus_6.cab on disk 6
				

CompuServe Mail

File name      Location
---------      --------
Csmapa32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95 CD-ROM
Csmapx32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95 CD-ROM
				

Notes

Keywords: kbenv kbprb KB147365