Knowledge Base

XCLN: Open Inbox Shows Old Inbox After Change

Article ID: 147473

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q147473

SYMPTOMS

In the Microsoft Exchange Windows clients, the Open Inbox function opens the old Inbox folder after a change has been made to the default delivery options.

CAUSE

If the default delivery location is changed while the client is logged in, the Open Inbox function isn't updated to point to the new location.

RESOLUTION

Log out of the Exchange client, and log back in. Open Inbox will now function as expected.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange version 4.0 Windows 3.x, Windows 95, and Windows NT clients. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbenv KB147473