Knowledge Base

Moving Appointment Double Books Schedule+ 1.0 Appts.

Article ID: 147479

Article Last Modified on 12/16/1999


APPLIES TO


This article was previously published under Q147479

SYMPTOMS

When you move appointments created in Schedule+ version 7.0 that have been accepted by Schedule+ version 1.0 users, the Schedule+ version 1.0 users may see the appointments twice.

WORKAROUND

When you use Schedule+ version 7.0 to reschedule an appointment that has Schedule+ version 1.0 users attending, delete the appointment and recreate it. This will send the Schedule+ version 1.0 users cancellation notification and then a new invitation to the appointment at the correct time.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Schedule+ version 7.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Moving an appointment in Schedule+ version 7.0 will cause a new appointment request to be sent to a Schedule+ version 1.0 user. The previously scheduled appointment will not be deleted when the new appointment request is processed by Schedule+ version 1.0. This will cause Schedule+ version 1.0 to have two appointments---one at the old time and one at the new time.

Additional query words: 7.00 schedule plus

Keywords: KB147479