Knowledge Base

XCLN: Error Selecting Many Addresses from Address Book

Article ID: 147510

Article Last Modified on 10/28/2006


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This article was previously published under Q147510

SYMPTOMS

When you select a large number of addresses from the address book, an hourglass appears. After three minutes the following message appears:
Too many items are selected. Try selecting fewer items.

CAUSE

The Microsoft Exchange client has a three minute timeout value for making large listbox selections. This limit applies to all listboxes. If after three minutes a selection cannot be completed, the above error message will be displayed.

A three-minute delay can occur when selecting a complete address list on a system with a slow network or Remote Access (RAS) connection with as few as 5,500 entries chosen.

WORKAROUND

Make the large selection in smaller increments.

Keywords: kbusage KB147510